Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

Providers are more likely to view healthcare quality as which of the following?

1. Increase in administrative tasks

2. Use of computerized decision support

3. Expansion of treatment options

4. Regular patient surveys

The correct answer is: Use of computerized decision support

Providers are more likely to view healthcare quality through the lens of computerized decision support because these systems significantly enhance clinical decision-making. Computerized decision support tools provide evidence-based guidelines, alerts for potential medication interactions, and reminders for preventive care. This integration of technology helps providers make informed decisions that can lead to improved patient outcomes and higher standards of care. Utilizing computerized decision support can lead to better adherence to clinical guidelines, help in identifying patient health risks, and streamline the decision-making process. As a result, this focus on technology reflects an evolving understanding of quality in healthcare that emphasizes the importance of data and evidence in driving clinical practice. The other options address aspects of healthcare that might contribute to quality but do not capture the direct impact on clinical decision-making as effectively as computerized decision support does. Administrative tasks can often detract from patient care rather than enhance quality, while expansion of treatment options does not inherently guarantee that those treatments will be effective or high-quality. Regular patient surveys provide important feedback but may not influence the immediate clinical choices providers make regarding patient care.