Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

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What commonality do human factors and human-computer interaction (HCI) share?

Focus on technology over the user
Emphasis on a user-centered approach to design
Strict adherence to regulations
Development of artificial intelligence

The correct answer is: Emphasis on a user-centered approach to design

Both human factors and human-computer interaction (HCI) are fundamentally centered around a user-centered approach to design. This means that the primary focus of both domains is to understand and enhance the interaction between users and systems. The goal is to create technologies that are intuitive, efficient, and usable by people. In human factors, the emphasis is on designing systems that accommodate human abilities and limitations, ensuring safety, efficiency, and comfort in various environments. This involves considerations of ergonomics, cognitive load, and user experience. In HCI, a similar user-centered approach is applied specifically to the design of computer systems and software. HCI specialists study how people interact with computers and design interfaces that improve user experience by being user-friendly and responsive to human needs. This shared focus on understanding and prioritizing the user's experience is what enables both fields to contribute to a more effective and satisfying interaction with technology.