Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

What is a common challenge associated with using questionnaires for data collection?

1. High response rates from participants

2. Difficulty in administering to large groups

3. Subjective nature of responses

4. Typically low response rates

The correct answer is: Typically low response rates

Using questionnaires for data collection often leads to typically low response rates, which is a significant challenge in this method. Various factors contribute to this low engagement, including participant fatigue, lack of time, or indifference toward the survey topic. When respondents do not see the value in completing the questionnaire, or if the questionnaire is too lengthy or unclear, they are less likely to respond. Moreover, certain demographics may have varying degrees of willingness to participate in surveys, further contributing to the issue of low participation. In contrast, high response rates from participants are generally seen as an advantage, making that option inconsistent with the common challenges associated with using questionnaires. Difficulty in administering to large groups can also arise depending on the method used (like in-person versus online), but when designed well, questionnaires are often scalable. Finally, while responses may indeed be subjective, leading to potential concerns about reliability, this does not represent the primary challenge of low participation rates in questionnaire-based data collection.